United Airlines Launches All-New Mobile App for iOS 7
App offers customers new features, improved design and functionality
November 14, 2013
CHICAGO, Nov. 14, 2013 /PRNewswire/ -- United Airlines has launched its all-new mobile application for the iOS 7 platform, offering customers innovative new features, better functionality and an improved touch-friendly design that enables travelers to access information more quickly and easily.
The new mobile app, which United designed specifically for iOS 7 and is fully functional on earlier iOS versions, updates its most-popular mobile tasks and introduces new features, including:
- Travel cards for mobile boarding passes, MileagePlus cards, United Club cards and other frequently used information that customers may display on the home screen and easily swipe through.
- Travel wallet, which holds relevant information, including upcoming reservations and flight status notifications, in a single location and enables customers to use a simple swipe and save details to the home screen.
The app, which the airline optimized for the iPhone and is compatible with the iPad, also enables customers to view seat maps more easily, purchase Travel Options and book award travel on multiple segments. Customers may also use the new app to book and check in for flights, track a flight's status and view MileagePlus information.
"Customers expect a personalized and seamless experience when engaging with digital channels, whether they are at home, traveling or at their destination," said Scott Wilson, United's vice president of merchandising and ecommerce. "The new mobile app, along with our redesigned check-in kiosks and upcoming all-new website, offers customers clear, consistent and flyer-friendly functionality throughout their entire travel experience."
The new mobile app follows United's redesign of its airport check-in kiosk screens, which the airline completed in October. Later this year, United will release a beta version of the first phase of its all-new united.com website, providing customers with a simplified, cleaner and consistent user experience across the airline's customer-facing digital channels.
Additionally, United will launch a similar all-new app for the new Android operating platform, KitKat, in the coming months. Customers with Android devices may continue to use United's current and popular app, as can customers using Windows 8 and BlackBerry 10, both of which received updates earlier this year.
United became the first U.S. airline to introduce mobile boarding passes in 2007, and it is the first U.S. carrier to offer mobile boarding at all of the domestic airports it serves. United currently offers mobile boarding at 48 international airports, more than any other U.S.-based carrier.
United Airlines and United Express operate an average of more than 5,300 flights a day to more than 360 airports across six continents. In 2012, United and United Express carried more passenger traffic than any other airline in the world and operated nearly two million flights carrying 140 million customers. United is investing in upgrading its onboard products and now offers more flat-bed seats in its premium cabins and more extra-legroom, economy-class seating than any airline in North America. In 2013, United became the first U.S.-based international carrier to offer satellite-based Wi-Fi on long-haul overseas routes. The airline also features DIRECTV® on more than 200 aircraft, offering customers more live television access than any other airline in the world. United operates nearly 700 mainline aircraft and has made large-scale investments in its fleet. In 2013, United continues to modernize its fleet by taking delivery of more than two dozen new Boeing aircraft. The company will have launched 14 new international and 19 new domestic routes, including the addition of seven new cities to its network, by the end of 2013. Business Traveler magazine awarded United Best Airline for North American Travel for 2012, and readers of Global Traveler magazine have voted United's MileagePlus program the best frequent flyer program for nine consecutive years. According to the 4th annual Switchfly Reward Seat Availability Survey published by IdeaWorksCompany in May 2013, United has the most saver-style award-seat availability among the largest U.S. global airlines. Air Transport World named United as the Eco-Aviation Airline of the Year Gold Winner in 2013. United is a founding member of Star Alliance, which provides service to 195 countries via 28 member airlines. More than 85,000 United employees reside in every U.S. state and in countries around the world. For more information, visit united.com or follow United on Twitter and Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the NYSE under the symbol UAL.
SOURCE United Airlines
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